This agreement applies to and between you, the user of Solon’s mobile application, and/or website (hereinafter “our platforms”) (https://www.solon.app), and Solon Tech Ltd. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of this mobile app, website, and services.
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using any platform or services (the “Service”) operated or provided by Solon (“us”, “we”, or “our”).
In this Agreement “you” and “your” refer to our customers, prospective customers, and users of our platforms and services. “We”, “company”, “us” and “our” refer to Solon and “Service” refers to the services provided by us. Party”, “Parties”, or “Us”, refers to both the users and ourselves, or either the User or ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of assistance to our customers in the most appropriate manner. This is for the express purpose of meeting the customer’s needs in providing the Company’s stated services, in accordance with and subject to, prevailing laws. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.
For the sake of this agreement, the following words shall have this meaning;
a)Testator: The user of our service(s). The person who wishes to make a will using the Solon platform.
b)Executor: The person named in the will to be entrusted with the responsibility of carrying out the testator’s instructions regarding their estates.
c)Witness: The person who verifies or confirms that the will was legally and accurately signed by the testator with no duress or undue influence.
d)Beneficiary: The person who has been named in the will to inherit the testator’s assets.
Any use of our services is subject to this Agreement, which may be updated by us from time to time without prior notice to you. Any change of terms shall be binding and effective upon posting of the revised Agreement on our platforms. In addition to this Agreement, specific services or information contained on our platforms may be subject to additional posted terms or guidelines applicable to such services. All such terms or guidelines are hereby incorporated by reference into this
By using our platforms or any of our services, you agree to follow and be bound by these Terms of Services (the “Terms of Services”) and agree to comply with all applicable laws and regulations.
It is unlawful to try and gain unauthorized access to our platforms, servers, or any computer or database connected to these platforms. You must not attack our mobile app and/or website via a denial-of-service attack or a distributed denial-of-service attack. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use any of our platforms will cease immediately. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your mobile devices, computer equipment, computer programs, data or other proprietary material due to the use of our platforms or to you downloading any material posted on them or any links provided on them.
Our services are offered and available to users who are 18 years of age or older. By agreeing to these Terms and using our service, you represent
that you of legal age to use our services.
Solon is an innovative digital “will-drafting” platform that allows its users to draft wills, record their portfolio of assets, and continuously track such records. The application will include bespoke proof of life check
which captures an automated release of the deceased’s instructions to their selected executor(s) and beneficiaries.
The Solon mobile application is a creative and cost-effective way to create your will and ensure a secure record of all assets for the benefit of your beneficiaries. There
are three (3) services available to you on this mobile application, namely;
1.Will and Portfolio: This service allows testators to populate their estate of assets. The testator will upload their assets on our mobile application which will be stored under the testator’s portfolio. The testator to effectively draw-up their will and ensure clarity and adequate use this service shall grant us access to the following;
i.Access to phone biometric data;
ii.Access to phone audio recordings;
iii.Access to phone video recordings; and
iv.Access to contact details
Once the testator has provided us access to the above-mentioned and successfully created a portfolio on our mobile application (including information about their selected executors and beneficiaries), the testator shall select their witness(es), the executor(s) and beneficiaries. The executor(s) and witness(es) selected by the testator shall be contacted and required to complete verification checks (via the mobile app or on our website). As soon as the witnesses sign the will, the will becomes effective and binding on all parties stated therein.
The testator can actively view their profile and estate on the Solon mobile application. Should any significant changes occur on the testator’s portfolio, our mobile application alerts hint the testator to complete the signing process for the changes.
2.“Will Only”: This is a one-off “will only” service where a testator can simply use our mobile application to create a will. The testator appoints the witness(es) and beneficiaries as per the usual process of creating a will. The appointed witness(es) will be invited to download the Solon mobile application or simply use our website to complete the witnessing process.
3.“Portfolio only”: This simply allows the testator to upload/register their assets on our mobile application.
You may be required to change or re-appoint a new executor(s) or witness(es) should they become unfit or incapable of performing their duties. At your death, you hereby grant Solon the right to appoint
a new executor(s) or witness(es) should the appointed executor(s) or witness(es) become unfit or incapable of performing their duties.
In consideration of the services provided, you are required to make payments via your credit/debit card or other payments method available on our platforms. This payment shall be based on the balance of the service(s) selected or used by you. The following fees apply;
a) Will and Portfolio: Our will and asset portfolio service come at an annual subscription fee of £49.99, otherwise, £5.99 monthly (free cancelation within the first month unless the will-service has been completed. Once the will service has been completed then a minimum term of 6 months and £10 cancellation fee is applied).
b) “Will Only”: We offer our “will only” service at £39.99 for single person/will and £69.88 for a joint will.
c) “Portfolio Only”: This service is free to use. All you have to do is simply create an account on our mobile application and upload/register your assets.
Please note that rates/fees as mentioned above are not fixed and can be changed at any time. We may revaluate the rates/fees from time-to-time at our discretion. Any new price shall be effective immediately and apply to any future orders you may make on our platforms.
You may be asked to supply certain relevant information during payment. This may include, without limitation, your name, your phone number, house address, email address, billing address, card details and any
such information needed by us for you to complete payments.
Refund and Cancellation Policy
While we are confident in providing the best service and execute your will as required, we understand you may need more time to re-consider or evaluate your decision. In the event, you have already placed an order with us or where you become unsure about the service, you agree to abide by the following refund and cancellation policy.
For the Will and Portfolio service, the minimum term cancellation applies if the will has been set up at any time during the initial 6 months of the subscription period. The annual subscription user will be refunded the price paid for the service less than the minimum term plus a £10 administration fee.
For monthly subscribers, if the cancellation request occurs after 6 months of the subscription period, any payment made before the cancellation request is non-refundable.
For our “will only” service, there are no refunds or cancellations once an order is placed and processed by us. Thus, we urge our users to be intentional with their orders, you must review all inputs thoroughly to ensure that you are satisfied with the contents. Once you are certain about the service (s).
Our refund and cancellation policy does not apply to the “portfolio only” service as this is a free service.
Refunds and cancellation as stated within these terms and conditions shall be at our discretion and considered on a case-to-case basis. Solon reserves the right to decide on refunds for users who did not set up their will, whatever the duration may be.
In the event of any claim that your payment card has been used without your permission or any other fraudulent use of payment cards, we will assist the bank and police authorities with any investigations including providing them with all the details used to register associated profiles, card authentication and any communications through or related to the website and services previously ordered. Falsely making any such fraudulent claims can result in your card being blacklisted which will affect your future card purchases. Denying a purchase that you have made is illegal and may result in legal action towards you, which can lead to prosecution, fines, and impairment of your credit rating.
Subject to other terms in these Terms and Conditions, all Content included on our platforms, unless uploaded by other Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code, and software are the property of Solon, our affiliates, or other relevant third parties. By continuing to use this website, you acknowledge that such material is protected by applicable intellectual property laws. You may not reproduce, copy, distribute, store or in any other fashion re-use material from these platforms (mobile application and website) unless otherwise indicated or unless given express written permission to do so by us.
Service(s) rendered under this website shall be considered as work for hire. Thus, it is expressly agreed that the Solon is acting as an independent contractor and not as an employee. The agreement between you and Solon does not create an employer-employee relationship and is exclusively a contract for service.
Links to Other Websites
Our platforms may contain links to some websites or other mobile applications (hereinafter “links”). Unless expressly stated, these links are not under the control of Solon or that of our affiliates. We assume no responsibility for the content of such links or liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another website or mobile application on our platforms does not imply any endorsement of such links or of those in control of them.
Use of our Application
When using our platforms and service(s), you shall act in accordance with the following rules:
a) It is advised that submissions are made using the English language;
b) The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;
c) You must be polite to our staff should you ever contact them. You shall not use any swear word or make any racist, offensive, sexist, threatening
words towards them;
d) You must not use our service(s) or platforms for illegal activities;
e) You must not display, publish, copy, print, post, modify or otherwise use our platforms and the information contained therein for the benefit
of any third party or website without our prior written consent;
f)Any attempts to publish or send malicious content with the intent to compromise another member’s account or computer environment is strictly prohibited;
g) You must not create a false identity on our platforms or misrepresent your identity, create a profile for anyone other than yourself (a real person), or use or attempt to use another user’s account or information; Your profile information, including your assets, email, name, etc., while may be kept anonymous, must be accurate and complete and may not be misleading or illegal;
i) Use of any robot, spider, site search/retrieval application, or other automated devices, process or means to access, retrieve, scrape, or index any portion of our platforms or its content is
j) Use the application or application’s content to transmit any computer viruses, worms, defects, Trojan horses or other items of a destructive nature (collectively, “Viruses”);
k) You must not perform fraudulent activities.
Submission and Profile
use this website, you represent and warrant that:
a)all information you submit is accurate and truthful;
b)you have permission to submit Payment Information where permission may be required; and
c)you will keep this information accurate and up to date.
It is recommended that you do not share your account/profile details, particularly your username and password. We accept no liability for any losses or damages or any change to your will as a result of your profile/account details being shared by you or any negligence inadequately protecting your username and password. If you use a shared computer, it is recommended that you do not save your profile/account details in your internet browser. If you have reasons to believe that your Profile/account details have been obtained by another without consent, you should contact Solon immediately to suspend your profile/account and rectify any changes made to your profile/account.
You hereby grant us the non-exclusive and non-transferable license to use the data/information provided in your portfolios such as your name, your address, your contact list, videos, audios and photos, and any other contents you have provided us to provide our services to you. You hereby grant us the right to auto select executors if they have not actioned this.
If you provide us with a review, we may occasionally use this for promotional and marketing purposes.
You are granted a limited and non-exclusive license to access and use the Solon mobile application software on compatible mobile devices or computers, subject to, and in accordance with the terms and conditions of this Agreement. The Software or mobile application cannot be sold, transferred, or used for any other commercial purposes.
Solon and its licensors own and retain all rights and titles to the Software/Mobile Application and reserve any other rights not expressly granted to you by this Agreement. You must not use the software/mobile application for other purposes or uses not expressly stated by us.
We may terminate your Account if we observe you have breached any terms of this agreement. You will be notified by email and an explanation for the termination will be provided. Any such cancellation or termination is non-refundable.
When using our platforms, your safety is paramount to us. Hence, all reasonable skill and care shall be taken to ensure your safety when using the mobile application and website. Please kindly note that whilst your security is important to us, remember that no method of transmission over the Internet, or method of payment is 100% secure.
While we strive to use commercially acceptable means to protect your transactions, we cannot guarantee its absolute security.
We will do our best to maintain the operation of our platforms for the Service, however, we may need to temporarily suspend these platforms from time-to-time for operational reasons (e.g. for repairs, planned maintenance or upgrades). We promise to restore the Solon mobile application, website and its services as soon as reasonably possible after any suspension.
If we cannot do what we have promised in these Terms because of something beyond our reasonable control (fire, internet glitch, hacks, an act of God, public or government orders, wars, or any other unforeseen and uncontrollable event), we will not be liable for this.
We warrant that we will take all reasonable care in performing our duties to you. We, however, make no warranty or guarantee that such service(s) will always meet your requirements. In the event of any dissatisfaction or faults with our service, we shall only be liable to the extent of our refund and cancellation policy.
We do not make any warranty or representation that our mobile application and/or our service will meet your requirement and will be fit for a particular purpose. That our platforms will be compatible with all systems, will be secure and that all information provided will be accurate.
We make no guarantee of any specific results from the use of the Service or Services mentioned herein these terms or our mobile application/website.
SOLON would not be held liable on any grounds if an executor elected by a user fails to carry out the user’s instructions stated on the platform
Whilst every effort has been made to ensure that all descriptions of Services available on our platforms correspond to the actual Services, we are not responsible for any variations from these descriptions. This does not exclude our liability for mistakes due to negligence on our part and refers only to variations of the correct Services, not different services altogether.
Whilst we do our best to ensure the platforms (our mobile application and website) is secure and free of errors, viruses and other malware, all users are advised to take responsibility for their security, details, and computers.
While we take all reasonable steps to provide our services to you, you understand that nothing on our platforms or information provided by us to you constitutes legal advice. The use of our mobile application and service and any reliance on any information provided shall be at your discretion and your own risk.
Third-party websites with links from on our platforms have not been verified or reviewed by Solon. Except otherwise stated, use and access of such third-party websites are made at your own risk.
If you observe or realise any change to your profile, portfolio, or will which have not been made by you or your representative, it is your responsibility to contact us immediately to rectify such an issue. We shall not be held responsible for any such changes or modifications.
Modification of Service and these Terms and Conditions
Solon reserves the right to modify this mobile application/website, its Content, or the terms and conditions therein at any time. You will be bound by any changes to the Terms and Conditions from the first time you use our platforms following such changes. If we are required by law to make any changes to these Terms and Conditions, these changes will apply automatically to any transaction currently pending in addition to any transaction placed by you in the future.
Limitation of Liability
To the maximum extent permitted by law, Solon accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of this website, any information contained therein or the use of our service. Users should be aware that they use the Solon mobile application or website at their own risk. We accept no liability for any disruption or non-availability of our platforms resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
Unless it is caused by us and is reasonably foreseeable, we will generally not be liable for:
●any incorrect or inaccurate information provided by you when filling in any information on the Solon mobile
application or website (including your portfolio) or on your will etc.;
●the infringement by you of any third-party Intellectual Property Rights;
● typographical errors, inaccuracies or omissions on our platforms which we have the rights to correct at any time;
● any amount or kind of loss or damage due to viruses or other malicious software that may infect a user’s mobile device,
computer equipment, software, data or other property caused by user’s accessing, using or downloading our mobile application, or from transmissions via emails or attachments received from Solon or its licensees. Any costs or fees associated with the execution of a will placed on the platform. Costs or fees in the event that a will is contested by a testator’s relatives or any representative, associates, or family of the testator. It is the responsibility of the beneficiary to make a claim or interest to the inheritance.
You agree to defend, indemnify and hold harmless Solon, its employees, directors’ shareholders, from and against any and all claims, proceedings, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from:
a) your use of and access to our mobile application or Services, including any data, information, email, will and portfolio created on your behalf,
and other content transmitted or received by you;
b) your violation of any term or condition of this Agreement, including without limitation, your breach of any of the representations and warranties contained herein;
c) your violation of any third-party right, including without limitation any right of privacy or Intellectual Property Rights;
d) your violation of any applicable law, rule or regulation;
e) any fraudulent behavior, wilful misconduct or gross negligence;
Any default, delay, or omission of any of the provisions of this Agreement by either Party will not be construed as a waiver of any subsequent breach of the same or other provisions. We are entitled to still pursue any omitted or failed payment by you at any time.
In the event that any of the provisions of this Agreement are held to be invalid or unenforceable in whole or in part, all other provisions will nevertheless continue to be valid and enforceable with the invalid or unenforceable parts severed from the remainder of this Agreement.
Any dispute arising from this Agreement shall be resolved through mediation. If the dispute cannot be resolved through mediation, then the dispute will be resolved through binding arbitration conducted by an expert arbitrator as may be agreed upon by the parties. Any such mediation and arbitration fees shall be borne by the party bringing a claim.
Law and Jurisdiction
These Terms and Conditions and the relationship between you and shall be governed by and construed in accordance with English laws and you agree to submit to the exclusive jurisdiction of the English courts.
between you and Solon.
How to contact us
If you have any questions about our company’s Terms and Conditions, or you would like to exercise one of your data protection rights, please do not hesitate to contact us on firstname.lastname@example.org, or other contact details
provided on our mobile application or website.